Job Description
Join Florida's dynamic public service team in an urgent part-time government role offering exceptional benefits and career growth opportunities. This position serves as a vital link between citizens and state services while providing competitive compensation, flexible scheduling, and comprehensive health coverage. Ideal for students, career changers, or professionals seeking work-life balance without sacrificing impact.
Why Apply?
- Comprehensive benefits package including health insurance, retirement plans, and paid leave
- Flexible 20-30 hour weekly schedule
- Tuition reimbursement and professional development
- Purpose-driven work directly serving Floridians
- Immediate start date with competitive pay
Responsibilities
- Provide efficient citizen assistance via phone, email, and in-person inquiries
- Process and verify documentation for state programs and services
- Maintain accurate digital records in state databases
- Collaborate with cross-functional teams to resolve service issues
- Support community outreach initiatives and public education campaigns
- Adhere to strict confidentiality and compliance protocols
- Participate in ongoing training for policy updates
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year customer service or administrative experience
- Proficiency with Microsoft Office Suite and data entry systems
- Strong communication and problem-solving skills
- Ability to pass state background check and fingerprinting
- Valid Florida driver's license (if travel required)
- U.S. citizenship or permanent residency status
- Fluency in English and Spanish highly valued