Job Description
Join the U.S. Department of Veterans Affairs as a Part-Time Veterans Service Representative and make a meaningful impact on our nation's heroes. This flexible position offers the opportunity to work 20-25 hours per week while supporting veterans with their benefit claims and healthcare access. We provide comprehensive training and a supportive team environment dedicated to serving those who served our country.
Responsibilities
- Assist veterans with VA benefit applications and claim submissions
- Provide accurate information on healthcare eligibility and services
- Maintain detailed case records using VA systems (VBMS, VBA)
- Collaborate with healthcare providers and community partners
- Conduct eligibility screenings and document verification
- Respond to inquiries via phone, email, and in-person appointments
Qualifications
- U.S. citizenship required
- Experience with customer service or veteran advocacy
- Proficient in Microsoft Office Suite
- Ability to obtain and maintain VA background clearance
- Strong written and verbal communication skills
- Basic knowledge of military service records and benefits
- High school diploma or equivalent (college preferred)