Job Description
Join the Social Security Administration as a Pension Claims Specialist and launch your federal career in Albuquerque, NM. No prior experience required – we provide comprehensive training on federal pension regulations and procedures. This vital role supports retirees nationwide by processing retirement claims, verifying eligibility, and ensuring accurate benefit distributions. Work in a mission-driven environment with competitive benefits, career advancement opportunities, and the satisfaction of directly supporting American seniors' financial security.
Our Albuquerque office offers a collaborative culture, mentorship programs, and flexible work arrangements. As a federal employee, you'll enjoy exceptional health insurance, retirement plans, paid time off, and student loan repayment assistance. Ideal for career changers, recent graduates, and those seeking stable employment with growth potential.
Responsibilities
- Process retirement benefit claims for federal pension plans with 99% accuracy
- Verify applicant eligibility using federal regulations and documentation standards
- Communicate claim status updates to retirees via phone and written correspondence
- Maintain secure digital records in compliance with federal privacy laws (HIPAA/PII)
- Collaborate with medical review teams for disability-related pension evaluations
- Train on SSA systems and pension calculation methodologies
- Support audit preparation by organizing claim documentation
- Participate in quarterly compliance training updates
Qualifications
- US citizenship required (federal employment mandate)
- High school diploma or GED (college degree preferred)
- No prior experience necessary – full training provided
- Proficient in Microsoft Office (Excel, Word, Outlook)
- Ability to pass federal background check and security clearance
- Strong attention to detail with numerical accuracy
- Excellent written and verbal communication skills
- Ability to handle sensitive information with discretion