Job Description
Join the Social Security Administration as a Pension Plan Specialist and become a vital part of America's retirement security system. This entry-level federal position offers comprehensive training to master pension plan administration, benefit calculations, and regulatory compliance. Work in a supportive environment where your contributions directly impact the financial well-being of retirees across Illinois. Enjoy competitive federal benefits, career advancement opportunities, and the pride of serving your community.
Responsibilities
- Process and verify pension benefit claims with precision and confidentiality
- Assist beneficiaries with inquiries regarding retirement plans and eligibility requirements
- Maintain accurate digital records using SSA's proprietary systems
- Collaborate with cross-functional teams to resolve complex benefit issues
- Stay updated on federal pension regulations and policy changes
- Conduct eligibility screenings for Social Security and supplemental pension programs
Qualifications
- U.S. citizenship (mandatory for federal employment)
- High school diploma or equivalent (college degree preferred)
- Proficiency in Microsoft Office Suite and data entry
- Strong attention to detail and numerical accuracy
- Excellent verbal and written communication skills
- Ability to pass federal background check and drug screening
- Basic understanding of pension/retirement concepts (training provided)