Job Description
Join the Social Security Administration as a Pension Plan Specialist and help secure financial futures for federal employees nationwide. This entry-level role offers comprehensive training on federal pension regulations, retirement planning, and benefit administration. Work in a supportive environment where your attention to detail and commitment to public service directly impact the lives of veterans, civil servants, and their families. No prior experience required – we provide all necessary training to launch your federal career.
Responsibilities
- Process and verify pension applications using federal guidelines
- Assist beneficiaries with retirement benefit inquiries and documentation
- Collaborate with agencies to resolve pension discrepancies
- Maintain accurate records in federal pension databases
- Conduct eligibility assessments for retirement benefits
- Prepare correspondence explaining complex pension regulations
- Participate in continuous training on federal retirement systems
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong attention to detail and data accuracy
- Excellent written and verbal communication skills
- Ability to handle confidential information with integrity
- Basic computer proficiency in MS Office applications
- U.S. citizenship and ability to pass federal background check
- Willingness to complete federal pension certification program
- Customer service mindset with problem-solving abilities