Job Description
Join the Social Security Administration as a Pension Plan Specialist in New Orleans and kickstart your federal career! This entry-level role offers comprehensive training and growth opportunities in retirement benefits administration. No prior experience required – we're seeking motivated individuals passionate about serving America's retirees. Enjoy competitive benefits, flexible scheduling, and a supportive team environment while ensuring accurate pension plan management for federal employees across Louisiana.
Responsibilities
- Process retirement benefit applications and pension claims with precision
- Verify eligibility documentation and calculate benefit entitlements
- Respond to inquiries from federal retirees via phone, email, and in-person
- Maintain confidential records in compliance with federal regulations
- Collaborate with cross-functional teams to resolve benefit discrepancies
- Participate in ongoing training on pension policies and procedures
Qualifications
- High school diploma or equivalent (degree preferred)
- Strong attention to detail and data accuracy skills
- Basic proficiency in Microsoft Office Suite (Excel, Word)
- Excellent written and verbal communication abilities
- Ability to handle sensitive information with discretion
- U.S. citizenship and eligibility for federal employment
- Pass background investigation and drug screening