Job Description
Join our mission-critical team as an Entry-Level Pension Plan Specialist at the Social Security Administration in Jacksonville, FL. This role offers unparalleled training in federal retirement systems while serving American veterans and retirees. Enjoy competitive benefits, career advancement pathways, and the opportunity to make a direct impact on financial security for thousands of citizens. Perfect for recent graduates seeking a stable, mission-driven career in public finance.
Responsibilities
- Process and verify pension claims using federal guidelines and SSA protocols
- Assist retirees with pension plan inquiries via phone, email, and in-person appointments
- Maintain accurate records in federal databases (e.g., MAXIMUS, SSA systems)
- Collaborate with legal and financial teams on pension eligibility determinations
- Conduct research on pension regulations and legislative changes
- Participate in quarterly audits and compliance reviews
Qualifications
- U.S. citizenship (mandatory for federal roles)
- Bachelor's degree in Finance, Public Administration, or related field
- Proficiency in Microsoft Office Suite and data entry systems
- Ability to pass federal background check and security clearance
- Strong attention to detail and mathematical aptitude
- Excellent written and verbal communication skills
- Basic knowledge of pension/retirement systems preferred