Job Description
Join the Social Security Administration as a Pension Plan Specialist and launch your career in public service! We're seeking motivated individuals with no prior experience to support federal pension programs from the comfort of your Illinois home. This remote role offers comprehensive training, competitive benefits, and the opportunity to make a meaningful impact on Americans' retirement security. If you're detail-oriented, passionate about public service, and ready to grow professionally, apply today!
Responsibilities
- Process and verify pension claims applications according to federal regulations
- Provide accurate information to beneficiaries regarding pension benefits and eligibility
- Maintain secure digital records using SSA's proprietary systems
- Collaborate with cross-functional teams to resolve beneficiary inquiries
- Ensure compliance with federal pension laws and administrative procedures
- Participate in ongoing training to enhance technical knowledge
- Contribute to process improvement initiatives for pension administration
Qualifications
- High school diploma or equivalent (required)
- Strong attention to detail and accuracy in data handling
- Basic computer proficiency with Microsoft Office Suite
- Excellent written and verbal communication skills
- Ability to pass federal background check and security clearance
- U.S. citizenship (required for federal positions)
- Willingness to complete SSA training certification
- Residency in Illinois (for state-specific compliance)