Job Description
Join the Philadelphia Police Department as a Police Dispatcher Trainee and become a vital lifeline in emergency response operations. This remote-friendly trainee position offers the unique opportunity to develop critical communication and crisis management skills while supporting public safety initiatives across the city. You'll receive comprehensive training in 911 protocols, radio dispatching, and multi-agency coordination, setting the foundation for a rewarding career in law enforcement support. With flexible remote options during training phases and competitive benefits, this role is ideal for dedicated individuals seeking to make a direct impact on their community.
Responsibilities
- Process and prioritize incoming emergency calls using CAD/RMS systems
- Coordinate police, fire, and EMS resources during critical incidents
- Maintain accurate incident documentation and radio logs
- Provide life-saving instructions to callers in emergency situations
- Operate multi-channel radio systems and communication equipment
- Collaborate with field units and partner agencies seamlessly
- Adhere to NIMS protocols and departmental procedures
Qualifications
- High school diploma or equivalent (college preferred)
- Valid Pennsylvania driver's license
- Pass criminal background check and drug screening
- Ability to type 35+ WPM with high accuracy
- Strong multitasking and decision-making skills
- Proficiency in computer systems and software
- Clear speaking voice and exceptional communication abilities
- U.S. citizenship and residency in Pennsylvania