Job Description
Join the San Jose Police Department as a Police Dispatcher Trainee and launch a rewarding career in public safety! We offer comprehensive PAID TRAINING to prepare you for this critical role in our 911 Communications Center. As a dispatcher trainee, you'll become the vital link between the community and emergency services, handling high-pressure situations with precision and compassion. This position includes full benefits, career advancement opportunities, and the chance to make a real impact in one of America's safest cities. No prior experience required – we provide all necessary training!
Responsibilities
- Process emergency and non-emergency calls for police, fire, and medical services
- Operate Computer-Aided Dispatch (CAD) systems and radio equipment
- Provide clear, concise instructions to callers during critical incidents
- Coordinate resources and personnel during emergency responses
- Maintain accurate logs and documentation of all communications
- Collaborate with law enforcement, fire, and medical teams
- Adhere to strict confidentiality and procedural protocols
Qualifications
- High school diploma or GED equivalent
- U.S. citizenship and valid California driver's license
- Pass extensive background check and polygraph examination
- Typing speed of 40+ WPM (tested during application)
- Ability to work rotating shifts, nights, weekends, and holidays
- Clear speaking voice and excellent communication skills
- Ability to remain calm under extreme pressure
- No felony convictions and clean driving record