Job Description
Join Boston's elite emergency response team as a Police Dispatcher Trainee! We're urgently seeking motivated individuals to become the critical lifeline connecting our community with first responders. No prior experience required—comprehensive training provided. Enjoy competitive benefits, career advancement opportunities, and the chance to make a real impact in one of America's most dynamic cities. Apply now and start your rewarding career in public safety!
Responsibilities
- Process emergency and non-emergency calls with precision and empathy
- Dispatch police, fire, and EMS units using CAD/RMS systems
- Maintain accurate radio communication protocols during high-pressure situations
- Enter and maintain detailed incident reports in digital databases
- Coordinate multi-agency responses during critical incidents
- Provide pre-arrival emergency medical instructions to callers
- Adhere to all FCC regulations and departmental policies
Qualifications
- High school diploma or equivalent (GED)
- U.S. citizenship and valid Massachusetts driver's license
- Ability to pass background check, drug screening, and psychological evaluation
- Typing speed of 40+ WPM with 90% accuracy
- Ability to work rotating shifts, nights, weekends, and holidays
- Clear speaking voice with excellent diction
- Ability to remain calm during emergency situations
- No felony convictions or serious misdemeanors