Job Description
Join the elite Memphis Police Department as a Police Dispatcher Trainee and become the lifeline of our city's emergency response system. This comprehensive training program equips you with the skills to manage critical communications, prioritize emergency calls, and coordinate life-saving resources. We're seeking dedicated individuals with a passion for public service to start their career in law enforcement operations.
Our state-of-the-art communications center offers a dynamic environment where you'll learn advanced radio protocols, computer-aided dispatch (CAD) systems, and crisis intervention techniques. With competitive benefits, career advancement opportunities, and the chance to make a tangible impact on community safety, this is your gateway to a rewarding public safety career.
Responsibilities
- Process emergency and non-emergency calls with accuracy and compassion
- Dispatch police units using computer-aided dispatch (CAD) systems
- Maintain detailed logs of all communications and incidents
- Coordinate with multiple agencies during emergency situations
- Provide critical information to responding officers and field personnel
- Operate radio equipment and emergency notification systems
- Participate in ongoing training to maintain certification standards
Qualifications
- High school diploma or GED equivalent required
- Minimum 18 years of age at time of application
- U.S. citizenship or legal authorization to work
- Pass background check, drug screening, and psychological evaluation
- Ability to type 40+ WPM with 95% accuracy
- Clear speaking voice and excellent communication skills
- Ability to work rotating shifts including nights, weekends, and holidays
- Tennessee Emergency Number Professional Association (TENPA) certification preferred