Job Description
Join the Front Lines of Public Safety
Are you looking for a challenging and rewarding career where you can make a real difference in your community? The City of Wichita is currently seeking dedicated and detail-oriented individuals to join our team as a Police Dispatcher Trainee. In this critical role, you will serve as the voice and link between the citizens of Wichita and our first responders.
We are looking for individuals who thrive under pressure, possess excellent communication skills, and are committed to serving the public. As a Dispatcher Trainee, you will receive comprehensive training to prepare you for a vital role in emergency communications.
Responsibilities
- Emergency Response: Monitor and dispatch emergency calls (911) to police, fire, and medical units efficiently and accurately.
- Information Management: Enter and maintain detailed incident reports and records in the Computer Aided Dispatch (CAD) system.
- Unit Coordination: Communicate with field officers to provide updates, coordinates, and support during active incidents.
- Database Management: Access and verify vital records, including warrants, vehicle registrations, and wanted persons.
- Public Liaison: Provide information and assistance to the public in a professional, calm, and reassuring manner.
- Equipment Operation: Operate radio systems, telephone consoles, and computer terminals effectively.
Qualifications
- Education: High school diploma or GED equivalent required.
- Age: Must be at least 18 years of age.
- Typing Speed: Ability to type at least 35-45 words per minute (typing test may be required).
- Licensure: Valid Kansas Driver’s License with a good driving record.
- Communication: Excellent verbal and written communication skills; ability to speak clearly over radio and phone.
- Stability: Proof of U.S. citizenship or legal right to work in the United States.