Job Description
Join Miami's elite public safety team as a Police Dispatcher Trainee! No experience required – we provide comprehensive PAID TRAINING to launch your career in emergency response. This full-time role offers competitive pay, excellent benefits, and the opportunity to become a certified dispatcher while serving our diverse community. Work in a state-of-the-art communications center alongside dedicated professionals who protect Miami-Dade County daily.
Why Apply?
- Free hands-on training covering radio protocols, emergency procedures, and CAD systems
- Direct career path to full dispatcher role with salary increase upon certification
- Comprehensive benefits package including health insurance and retirement plan
- Work environment that values teamwork and public service excellence
Responsibilities
- Process emergency and non-emergency calls with precision and empathy
- Operate radio systems to coordinate police, fire, and medical responses
- Maintain detailed records using Computer-Aided Dispatch (CAD) systems
- Provide critical information to first responders during active incidents
- Adhere to all federal, state, and departmental communication protocols
- Participate in ongoing training to maintain certification standards
- Handle high-pressure situations with calm professionalism
Qualifications
- High school diploma or GED equivalent
- Minimum typing speed of 40 WPM (verified by assessment)
- U.S. citizenship and valid Florida driver's license
- Pass extensive background check and drug screening
- Ability to work rotating shifts including nights, weekends, and holidays
- Clear speaking voice and excellent communication skills
- No criminal record (excluding minor traffic violations)
- Basic computer proficiency