Job Description
Join the elite team at Fort Worth Police Department as a Police Dispatcher Trainee and become the vital lifeline connecting first responders to those in need. This immersive 12-week training program equips you with the skills to manage high-pressure emergency communications while serving your community with precision and compassion. No prior experience required – we provide comprehensive training in radio protocols, CAD systems, and crisis management. Enjoy competitive benefits, career advancement opportunities, and the chance to make a tangible difference in public safety daily.
Responsibilities
- Process emergency and non-emergency calls with accuracy and empathy
- Operate multi-channel radio systems and CAD software for dispatch coordination
- Provide critical instructions to callers during medical/trauma incidents
- Maintain detailed logs of all communications and activities
- Collaborate with law enforcement, fire, and EMS teams during critical incidents
- Adhere to strict confidentiality protocols and HIPAA regulations
- Participate in continuous training drills and scenario simulations
Qualifications
- High school diploma or equivalent (GED)
- Minimum 18 years of age
- U.S. citizenship or legal resident status
- Pass background check and polygraph examination
- Ability to type 40+ WPM with 95% accuracy
- Clear speaking voice and exceptional communication skills
- Ability to remain calm under extreme pressure
- No felony convictions or domestic violence charges