Job Description
Join the Buffalo Police Department's elite communications team as a Police Dispatcher Trainee! This is your opportunity to serve the community while receiving premium training and a competitive compensation package. We're offering a $2,500 sign-on bonus to qualified candidates who commit to our 12-month training program. As a trainee, you'll develop life-saving skills in emergency response, radio operations, and crisis management under the guidance of certified professionals. The Buffalo Police Department provides comprehensive benefits, career advancement opportunities, and a supportive work environment dedicated to public safety excellence.
Responsibilities
- Process emergency and non-emergency calls for police, fire, and EMS services
- Operate radio communication systems to coordinate field units
- Enter and maintain accurate incident data in CAD/RMS systems
- Provide critical information to first responders during emergencies
- Monitor multiple channels simultaneously while maintaining composure
- Adhere to strict confidentiality protocols for sensitive information
- Participate in ongoing training to maintain certification standards
Qualifications
- High school diploma or GED equivalent required
- Valid New York State driver's license
- Ability to type 40+ WPM (verified by typing test)
- Pass criminal background check and psychological evaluation
- Strong multitasking and stress management skills
- Clear speaking voice and excellent communication abilities
- Ability to work rotating shifts including nights, weekends, and holidays
- Basic computer proficiency with willingness to learn specialized systems