Job Description
Join Pittsburgh's elite emergency communications team as a Police Dispatcher Trainee! This vital role is the backbone of public safety, providing critical support to law enforcement, fire, and EMS services. We offer comprehensive paid training to transform motivated individuals into skilled dispatchers who save lives daily. Enjoy competitive benefits, career advancement opportunities, and the chance to make a real difference in our community.
Responsibilities
- Answer and prioritize emergency/non-emergency calls using CAD systems
- Dispatch police, fire, and EMS resources with precision
- Maintain detailed call logs and incident documentation
- Operate radio equipment and multi-line telephone systems
- Provide life-saving instructions to callers during critical incidents
- Coordinate with other agencies during multi-jurisdictional emergencies
- Adhere to NIMS protocols and departmental procedures
Qualifications
- High school diploma or equivalent required
- Ability to pass background check, polygraph, and drug screening
- Typing speed of 40+ WPM (verified by test)
- Excellent communication and multitasking abilities
- Ability to remain calm under extreme pressure
- No felony convictions or domestic violence charges
- Valid Pennsylvania driver's license
- U.S. citizenship or legal resident status