Job Description
Join the Toledo Police Department's elite communications team as a Police Dispatcher Trainee! This urgent opening offers a unique opportunity to launch your career in public safety while serving Toledo's community. We're seeking motivated individuals with exceptional communication skills to become the vital link between citizens and emergency services. Our comprehensive training program will equip you with radio operations, emergency protocols, and multi-tasking expertise. Enjoy competitive benefits, career advancement opportunities, and the chance to make a real impact in public safety. No prior experience required – we provide all necessary training!
Responsibilities
- Process emergency and non-emergency calls with accuracy and empathy
- Operate multi-channel radio systems to coordinate police/fire/EMS responses
- Maintain detailed logs and digital records of all communications
- Utilize CAD systems for incident tracking and resource deployment
- Provide critical information to field units during active incidents
- Adhere to strict confidentiality and HIPAA compliance standards
- Participate in continuous training and certification programs
Qualifications
- High school diploma or equivalent required
- Ability to pass background check and drug screening
- Strong typing skills (minimum 40 WPM)
- Excellent verbal communication and active listening abilities
- Ability to remain calm under high-pressure emergency situations
- Basic computer proficiency with willingness to learn specialized systems
- Must be at least 18 years old and a US citizen
- Valid Ohio driver's license required