Job Description
Join the elite team at the Santa Ana Police Department as a Police Dispatcher Trainee and become the lifeline of our community. This full-time position offers comprehensive training to master emergency communications, radio operations, and crisis management. Work in a state-of-the-art communications center alongside dedicated professionals committed to public safety excellence. We provide competitive benefits, career advancement opportunities, and the chance to make a tangible impact in one of California's most dynamic cities.
Responsibilities
- Answer and prioritize emergency/non-emergency calls using multi-line systems
- Dispatch police, fire, and medical units with precise location and incident details
- Operate computer-aided dispatch (CAD) and mapping systems
- Maintain accurate logs and records of all communications
- Provide life-saving instructions during critical incidents
- Coordinate multi-agency responses during emergencies
- Adhere to strict confidentiality and procedural protocols
Qualifications
- High school diploma or equivalent (college coursework preferred)
- Minimum typing speed of 40 WPM with accuracy
- Valid California driver's license
- Ability to pass comprehensive background investigation
- Clear articulation and exceptional listening skills
- Ability to remain calm under extreme pressure
- Basic computer proficiency and multitasking ability
- U.S. citizenship and legal residency status