Job Description
Join Buffalo's elite public safety team as a Police Dispatcher Trainee! No prior experience required – we provide comprehensive training to launch your career in emergency response. This vital role connects citizens with first responders during critical moments. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a daily impact in your community. Start your journey in public service today with one of New York's most respected law enforcement agencies.
Responsibilities
- Receive and prioritize emergency/non-emergency calls via 911 and administrative lines
- Dispatch police officers, fire, and EMS units using CAD/RMS systems
- Provide clear, concise instructions to callers during emergencies
- Maintain detailed logs of all communications and incident reports
- Coordinate multi-agency responses during critical incidents
- Operate radio equipment and computer-aided dispatch systems
- Assist in training new dispatchers after certification
Qualifications
- High school diploma or GED equivalent
- United States citizenship (required for public safety role)
- Ability to pass background check and drug screening
- Strong communication and active listening skills
- Ability to remain calm under high-pressure situations
- Basic computer proficiency (typing test required: 35+ WPM)
- No felony convictions (misdemeanors reviewed case-by-case)
- Willingness to work rotating shifts including nights/weekends