Job Description
Join Philadelphia's elite public safety team as a Police Dispatcher Trainee! We provide all necessary equipment including advanced radio systems, CAD software, and emergency management tools to ensure your success. This comprehensive 12-week paid training program prepares you to become a critical lifeline for our community, handling emergency calls, coordinating resources, and saving lives. Enjoy competitive benefits, career advancement opportunities, and the pride of serving Philadelphia residents. No prior experience required – we invest in your growth!
Responsibilities
- Process emergency/non-emergency calls using CAD/RMS systems
- Dispatch police units and emergency services with precise location data
- Maintain detailed logs of all communications and incidents
- Operate radio equipment and specialized emergency software
- Coordinate multi-agency responses during critical incidents
- Provide clear, calm instructions to callers in distress
- Adhere to NIMS protocols and departmental procedures
Qualifications
- High school diploma or equivalent (GED)
- U.S. citizenship and valid PA driver's license
- Clear criminal background check and drug screening
- Ability to type 35+ WPM with 90% accuracy
- Excellent communication and multitasking skills
- Ability to work rotating shifts including nights/weekends
- Basic computer proficiency (Windows OS)
- Pass written and oral entrance examinations