Job Description
Join Jacksonville's elite public safety team as a Police Dispatcher Trainee! We provide all necessary equipment and comprehensive training to launch your career in emergency response. Work in a state-of-the-art communications center where you'll become the lifeline connecting officers, firefighters, and medical teams to the community. This paid trainee program offers mentorship from seasoned dispatchers and a clear path to full-time employment with competitive benefits.
Responsibilities
- Process emergency and non-emergency calls using CAD/RMS systems
- Dispatch appropriate police/fire/EMS units with precision and urgency
- Maintain accurate call logs and incident documentation
- Operate radio equipment and multi-line phone systems
- Provide life-saving instructions to callers during critical incidents
- Coordinate with multiple agencies during large-scale emergencies
- Adhere to strict confidentiality and HIPAA protocols
Qualifications
- High school diploma or equivalent (GED)
- Valid Florida driver's license
- Pass background check and drug screening
- Typing speed of 40+ WPM with accuracy
- Ability to multitask in high-pressure environments
- Clear verbal communication skills
- Basic computer proficiency
- No felony convictions