Job Description
Join Indianapolis' elite public safety team as a Police Dispatcher Trainee! This premium career opportunity offers comprehensive training to become the vital communication link between citizens and emergency services. Work in a state-of-the-art facility with competitive benefits, career advancement pathways, and the chance to make a daily impact on community safety. No prior experience required – we provide all necessary training.
Responsibilities
- Receive and prioritize emergency/non-emergency calls using CAD/RMS systems
- Dispatch appropriate police/fire/EMS units with precise location details
- Maintain accurate call logs and documentation per department protocols
- Operate radio equipment and multi-line telephone systems
- Provide crisis intervention and de-escalation during critical incidents
- Coordinate resources during major emergencies and natural disasters
- Adhere to HIPAA regulations and sensitive information handling standards
Qualifications
- High school diploma or GED equivalent
- US citizenship and Indiana residency required
- Pass background check, drug screening, and psychological evaluation
- Ability to type 40+ WPM with 95% accuracy
- Proficient in Microsoft Office and basic computer systems
- Exceptional communication skills under pressure
- Valid Indiana driver's license with clean record
- Ability to work rotating shifts including nights/holidays