Job Description
Join New Orleans' elite public safety team as a Police Dispatcher Trainee! No prior experience required – we provide comprehensive paid training to launch your career in emergency services. As the vital communication link between citizens and first responders, you'll handle high-stakes situations with precision and compassion. Enjoy competitive pay, excellent benefits, and career advancement opportunities within one of America's most dynamic cities.
What We Offer:
- 12-week paid academy training program
- Comprehensive health, vision, and dental insurance
- Pension plan and retirement benefits
- Tuition reimbursement for career advancement
- Shift differential pay (up to 15%)
Responsibilities
- Process 911 calls with calm efficiency and accuracy
- Dispatch police, fire, and EMS units to emergency scenes
- Maintain radio communication with field units
- Enter and update critical information in CAD/RMS systems
- Multitask between phone, radio, and computer systems
- Adhere to strict confidentiality protocols
- Participate in ongoing training and certification programs
Qualifications
- High school diploma or GED equivalent
- US citizenship or legal resident status
- Pass criminal background check and drug screen
- Minimum typing speed of 40 WPM
- Ability to work rotating shifts (nights, weekends, holidays)
- Strong conflict resolution and de-escalation skills
- Basic computer proficiency
- Valid Louisiana driver's license