Job Description
Join Durham's elite public safety team as a Police Dispatcher Trainee! No experience required—comprehensive paid training provided to launch your career in emergency response. We're seeking dedicated individuals who thrive under pressure, excel in communication, and are committed to serving our community. Enjoy competitive benefits, career advancement opportunities, and the chance to make a real difference in Durham's safety landscape. Apply today and start your journey with one of North Carolina's most respected law enforcement agencies!
Responsibilities
- Process emergency/non-emergency calls using CAD/RMS systems
- Dispatch police, fire, and EMS units efficiently
- Maintain accurate call logs and incident documentation
- Provide critical information to first responders
- Operate radio equipment and multi-line telephone systems
- Coordinate multi-agency responses during critical incidents
- Adhere to NIMS protocols and department procedures
Qualifications
- High school diploma or GED equivalent
- U.S. citizenship and valid NC driver's license
- Ability to pass background check and drug screen
- Typing speed ≥40 WPM (verified assessment)
- Proficient in Microsoft Office applications
- Ability to multitask in high-stress environments
- Clear speaking voice with strong diction
- Basic computer literacy and tech adaptability