Job Description
Join the elite team at Santa Ana Police Department as a Police Dispatcher Trainee and launch your career in public safety. This vital role serves as the lifeline between our community and first responders during emergencies. We provide comprehensive paid training to develop your skills in emergency communications, multitasking, and crisis management. Become an essential part of Orange County's most dynamic law enforcement agency while enjoying excellent benefits, career advancement opportunities, and the chance to make a real difference.
Responsibilities
- Receive and prioritize emergency/non-emergency calls via 911 and business lines
- Dispatch police, fire, and medical units using CAD/RMS systems
- Maintain accurate radio communications with field units
- Enter/update critical information in law enforcement databases
- Provide pre-arrival instructions to callers during medical emergencies
- Coordinate multi-agency responses during critical incidents
- Maintain situational awareness during high-pressure scenarios
- Complete detailed call documentation and incident reports
Qualifications
- High school diploma or equivalent (college preferred)
- Valid California Driver's License
- Typing speed of 40+ WPM (verified certificate required)
- Clear criminal background and drug-free record
- Ability to pass comprehensive background investigation
- Excellent communication and conflict resolution skills
- Ability to work rotating shifts including nights/weekends
- Basic computer proficiency with willingness to learn specialized systems