Job Description
Join the Raleigh Police Department as a Police Dispatcher Trainee and become the vital link between our community and emergency services. This comprehensive training program equips you with the skills to handle high-pressure situations, prioritize critical information, and save lives. Our commitment to excellence and professional development ensures you'll thrive in a dynamic, mission-driven environment.
Responsibilities
- Process 911 and non-emergency calls with precision and empathy
- Dispatch police units and emergency services using CAD systems
- Maintain accurate radio communication protocols during critical incidents
- Enter and update confidential information in law enforcement databases
- Coordinate multi-agency responses during emergency situations
- Provide crisis intervention and caller guidance when needed
Qualifications
- High school diploma or equivalent (college preferred)
- Valid North Carolina driver's license
- Ability to pass background check and psychological evaluation
- Typing speed of 40+ WPM with high accuracy
- Proficient in computer-aided dispatch systems
- Exceptional communication and multitasking abilities
- No felony convictions or domestic violence charges