Job Description
Launch your career in public safety with the Jacksonville Sheriff's Office! We're seeking motivated Police Dispatcher Trainees to join our elite communications team. As a trainee, you'll receive comprehensive paid training and all necessary equipment—including headsets, specialized software, and ergonomic workstations—to excel in this vital role. Our state-of-the-art facility offers a supportive environment where you'll develop skills in emergency response, multitasking, and crisis communication. This is your opportunity to make a real impact while receiving full benefits and career advancement opportunities.
Responsibilities
- Process emergency and non-emergency calls using Computer-Aided Dispatch (CAD) systems
- Coordinate with law enforcement, fire, and EMS units during critical incidents
- Maintain accurate logs and records of all communications
- Provide clear, concise instructions to callers during emergencies
- Operate radio equipment and multi-line telephone systems
- Adhere to strict confidentiality protocols and HIPAA regulations
- Participate in ongoing training to maintain certification standards
Qualifications
- High school diploma or GED equivalent required
- Ability to pass background check and polygraph examination
- Valid Florida driver's license (or ability to obtain within 30 days)
- Typing speed of 35+ WPM with 90% accuracy
- Ability to multitask in high-pressure situations
- Clear diction and excellent communication skills
- No prior felony convictions
- Must be a U.S. citizen