Job Description
Launch your career in public safety with Mesa Police Department as a Police Dispatcher Trainee. We provide all necessary equipment including headsets, dual monitors, and specialized software to ensure your success. Join our elite team where you'll become the lifeline connecting officers, emergency services, and the community. Enjoy comprehensive paid training, competitive benefits, and opportunities for career advancement in a state-of-the-art communications center.
Responsibilities
- Receive and prioritize emergency/non-emergency calls via 911 and administrative lines
- Dispatch police units using CAD/RMS systems with precision and urgency
- Maintain accurate radio communications during high-pressure situations
- Enter and update incident data in real-time using digital records management
- Coordinate multi-agency responses during critical incidents
- Provide critical information to field units and support services
- Adhere to strict confidentiality and procedural protocols
Qualifications
- High school diploma or equivalent (GED)
- Minimum 18 years of age at time of hire
- U.S. citizenship or legal resident status
- Pass comprehensive background investigation and polygraph
- Ability to type 40+ WPM with 95% accuracy
- Clear speaking voice and exceptional communication skills
- No felony convictions or serious misdemeanor offenses
- Ability to work rotating shifts including nights/holidays