Job Description
Join Albuquerque's elite emergency response team as a Police Dispatcher Trainee! This premium career opportunity offers intensive training to become the vital communication lifeline for our community. Work alongside experienced professionals in a state-of-the-art command center, where split-second decisions save lives. Enjoy competitive benefits, career advancement pathways, and the profound satisfaction of protecting New Mexico's largest city. No experience required – we provide comprehensive paid training and mentorship. Start your rewarding public safety career today!
Responsibilities
- Process emergency and non-emergency calls with exceptional calm and precision
- Dispatch police officers, fire, and medical units using CAD/RMS systems
- Maintain accurate radio communication protocols under pressure
- Enter and update critical incident data in real-time
- Multi-task between phone, radio, and computer systems simultaneously
- Provide life-saving instructions during medical emergencies
- Collaborate with cross-agency responders during critical incidents
- Adhere to strict confidentiality and HIPAA compliance standards
Qualifications
- High school diploma or equivalent (GED)
- US citizenship and valid NM driver's license
- Pass comprehensive background check and polygraph examination
- Type 40+ WPM with 95% accuracy
- Ability to work rotating shifts including nights, weekends, and holidays
- Clear diction and exceptional multi-tasking abilities
- Basic computer proficiency with willingness to learn specialized software
- No felony convictions or domestic violence restraining orders