Job Description
Join the Virginia Beach Police Department as a Police Dispatcher Trainee and become the vital link between our community and emergency services. This dynamic entry-level position offers comprehensive training to develop critical communication skills, multi-tasking abilities, and crisis management expertise. You'll be at the heart of public safety, processing emergency calls, coordinating resources, and supporting officers in the field. We provide a supportive environment with structured career advancement opportunities and competitive benefits. No prior experience required – we invest in your success through our intensive training program. Make a real difference in your community while building a stable, rewarding career in public safety.
Responsibilities
- Process 911 and non-emergency calls with accuracy and compassion
- Dispatch police, fire, and EMS resources during critical incidents
- Maintain detailed logs and records of all communications
- Operate Computer-Aided Dispatch (CAD) and radio systems
- Provide life-saving instructions to callers during emergencies
- Coordinate with multiple agencies during complex incidents
- Adhere to strict protocols for sensitive information handling
- Complete mandatory training modules and certification requirements
Qualifications
- High school diploma or equivalent required
- US citizenship and Virginia residency required
- Pass background investigation and polygraph examination
- Ability to type 40+ WPM (verified through testing)
- Clear speaking voice and exceptional communication skills
- Ability to remain calm under extreme pressure
- No felony convictions or domestic violence charges
- Valid driver's license with good driving record