Job Description
Join the Anchorage Police Department as a Police Dispatcher Trainee and launch your career in public safety! No prior experience required – we provide comprehensive paid training to equip you with the skills needed to serve our community. This critical role involves handling emergency calls, coordinating first responders, and maintaining calm under pressure while operating advanced communication systems. If you're a quick-thinking communicator passionate about making a difference, this is your opportunity to grow professionally while protecting Anchorage residents.
Responsibilities
- Receive, prioritize, and dispatch emergency/non-emergency calls for police, fire, and medical services
- Operate radio systems, computer-aided dispatch (CAD), and 911 equipment
- Maintain accurate call logs and incident documentation
- Provide critical information and instructions to callers and field units
- Coordinate multi-agency responses during critical incidents
- Monitor multiple channels simultaneously while adhering to protocols
- Participate in ongoing training to enhance technical and procedural knowledge
Qualifications
- High school diploma or equivalent (GED)
- Must be 18+ years old and a U.S. citizen
- Ability to pass background check, drug screening, and psychological evaluation
- Exceptional communication and active listening skills
- Ability to remain calm during high-stress emergency situations
- Basic computer proficiency and typing speed (35+ WPM preferred)
- No prior dispatch experience required – training provided