Job Description
Join Durham's elite emergency communications team as a Police Dispatcher Trainee! This direct-hire position offers paid training to launch your career in public safety. You'll be the critical first point of contact for 911 calls, dispatching officers and resources to protect our community. No experience required – we provide comprehensive certification training. If you thrive under pressure, communicate clearly, and want to make a real difference, apply today!
Responsibilities
- Answer emergency and non-emergency calls with speed and precision
- Operate computer-aided dispatch (CAD) systems and radio equipment
- Dispatch police officers and emergency services efficiently
- Provide pre-arrival medical instructions to callers
- Maintain detailed call logs and incident documentation
- Coordinate multi-agency responses during critical incidents
- Adhere to strict confidentiality and procedural protocols
Qualifications
- High school diploma or equivalent (GED accepted)
- Ability to type 35+ WPM with accuracy
- Strong verbal communication and active listening skills
- Valid NC driver's license (or ability to obtain)
- U.S. citizenship and clean criminal background
- Ability to work rotating shifts including nights/holidays
- Pass pre-employment physical and psychological evaluation
- Basic computer proficiency with willingness to learn specialized systems