Job Description
Join the Portland Police Bureau as a Police Dispatcher Trainee and launch your career in public safety! This critical role serves as the vital communication link between the community, officers, and emergency services. You'll receive comprehensive training to handle high-pressure situations, manage emergency calls, and coordinate resources efficiently. No prior experience required – we provide all necessary certification training. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a real difference in Portland's safety infrastructure. Apply today to become an essential part of our emergency response team!
Responsibilities
- Receive and prioritize emergency/non-emergency calls via 911 and business lines
- Dispatch police units and emergency services using CAD/RMS systems
- Maintain accurate incident logs and radio communications
- Provide crisis intervention and pre-arrival instructions to callers
- Coordinate multi-agency responses during critical incidents
- Operate communication equipment per department protocols
- Complete mandatory training for certification (POST/JTC)
Qualifications
- High school diploma or equivalent required
- Ability to pass background check and polygraph examination
- Typing speed of 40+ WPM (certification test required)
- Clear speaking voice and exceptional communication skills
- Ability to remain calm under extreme pressure
- Basic computer proficiency with willingness to learn specialized systems
- Must be 18+ years old and US citizen/permanent resident