Job Description
Launch your career in public safety with Miami-Dade Police Department's flexible Police Dispatcher Trainee program! We're seeking motivated individuals with exceptional communication skills to join our emergency response team. Enjoy adaptable scheduling while learning to manage critical dispatch operations, coordinate with law enforcement agencies, and provide life-saving assistance to our community. This comprehensive training program combines classroom instruction with hands-on experience in a state-of-the-art communications center. Join us in making a difference while maintaining work-life balance through our flexible hour options.
Responsibilities
- Process emergency and non-emergency calls with speed and accuracy
- Operate CAD systems and radio communications equipment
- Coordinate multi-agency responses during critical incidents
- Maintain detailed call logs and incident documentation
- Provide crisis intervention and pre-arrival instructions
- Adhere to all NENA and NCIC protocols
- Collaborate with patrol units and first responders
- Participate in continuous training and certification programs
Qualifications
- High school diploma or equivalent (GED)
- Minimum typing speed of 40 WPM
- Valid Florida driver's license
- Pass comprehensive background investigation
- Ability to work rotating shifts including nights/weekends
- Clear speaking voice with strong diction
- Proficient in computer applications and multitasking
- U.S. citizenship and residency in Florida