Job Description
Join the Santa Ana Police Department's elite communications team as a Police Dispatcher Trainee! We offer comprehensive PAID TRAINING to launch your career in public safety. No prior experience required—just a commitment to excellence and service. As a critical first point of contact, you'll be the lifeline connecting officers, emergency services, and the community. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a real impact in Santa Ana. Apply today and start your journey toward a rewarding career in law enforcement support.
Responsibilities
- Process emergency and non-emergency calls with accuracy and empathy
- Operate radio systems to coordinate field units during critical incidents
- Enter and update information in CAD and RMS databases
- Maintain detailed logs of all communications and activities
- Provide clear instructions to callers during emergency situations
- Collaborate with multi-agency partners during large-scale incidents
- Adhere to all department protocols and confidentiality standards
Qualifications
- High school diploma or equivalent required
- Ability to type 40+ WPM (will be tested)
- Clear speaking voice and exceptional communication skills
- Ability to remain calm under high-pressure situations
- Valid California Driver's License
- Pass background investigation and polygraph examination
- U.S. citizenship or permanent resident status
- No felony convictions