Job Description
Join Jacksonville's elite public safety team as a Police Dispatcher Trainee! This vital role serves as the critical communication hub between citizens and law enforcement, ensuring swift emergency response and community safety. We're seeking motivated individuals with exceptional communication skills and a passion for public service. Our comprehensive training program will equip you with the expertise to operate advanced dispatch systems, manage crisis situations, and make life-saving decisions. Enjoy competitive benefits, career advancement opportunities, and the pride of protecting Florida's largest city.
Responsibilities
- Process emergency and non-emergency calls with accuracy and compassion
- Dispatch police units using computer-aided dispatch (CAD) systems
- Maintain detailed logs of all communications and incident reports
- Coordinate multi-agency responses during critical incidents
- Operate radio equipment and maintain radio communications protocols
- Provide critical information to first responders and the public
- Remain calm and professional under high-pressure situations
Qualifications
- High school diploma or equivalent (GED required)
- Minimum typing speed of 35 WPM
- Valid Florida Driver's License
- U.S. citizenship and Florida residency
- Pass comprehensive background check and drug screening
- Ability to work rotating shifts including nights, weekends, and holidays
- No felony convictions or misdemeanor convictions involving perjury
- Basic computer proficiency with Windows OS