Job Description
Launch your career in public safety with our comprehensive Police Dispatcher Trainee program! No prior experience required – we provide all necessary training to become a vital first responder. Join our award-winning communications team where you'll handle emergency calls, coordinate resources, and save lives. Enjoy competitive pay, full benefits, and career advancement opportunities within the Phoenix Public Safety Department.
What We Offer:
- PAID 12-week intensive training academy
- Comprehensive health insurance (medical/dental/vision)
- Pension plan and retirement benefits
- Tuition reimbursement for continued education
- Shift differential pay for evening/night shifts
Responsibilities
- Process emergency and non-emergency calls with accuracy and compassion
- Dispatch police, fire, and medical units using CAD systems
- Maintain detailed incident documentation and logs
- Coordinate multi-agency responses during critical incidents
- Provide life-saving instructions via phone during emergencies
- Operate radio equipment and communication technologies
- Remain calm and professional under high-pressure situations
Qualifications
- High school diploma or equivalent (GED accepted)
- US citizenship or legal authorization to work
- Valid Arizona Driver's License
- Ability to pass background check and polygraph examination
- Typing speed of 40+ WPM (tested during application)
- No felony convictions or misdemeanor domestic violence charges
- Fluent English proficiency (written and verbal)
- Ability to work rotating shifts including nights/holidays