Job Description
Join Charlotte's elite public safety team as a Police Dispatcher Trainee! No prior experience required – we provide comprehensive training to launch your career in emergency communications. This vital role serves as the critical link between citizens and first responders during high-pressure situations. Work in our state-of-the-art communications center, handling 911 calls, coordinating emergency responses, and maintaining detailed incident records. Enjoy competitive benefits, career advancement opportunities, and the satisfaction of protecting your community. Start your journey with one of America's most innovative police departments today!
Responsibilities
- Receive and prioritize emergency/non-emergency calls via 911 and administrative lines
- Dispatch police, fire, and EMS units using CAD/RMS systems
- Maintain accurate incident logs and documentation
- Provide critical information to field units during emergencies
- Operate radio systems and specialized communication equipment
- Coordinate multi-agency responses during critical incidents
- Complete mandatory training programs in dispatch protocols
Qualifications
- High school diploma or GED equivalent
- US citizenship and valid North Carolina driver's license
- Ability to pass background check, drug screen, and psychological evaluation
- Typing speed of 40+ WPM (testing required)
- Exceptional communication and multitasking abilities
- Ability to remain calm under extreme pressure
- Basic computer proficiency
- No prior experience necessary – training provided!