Job Description
Join the Santa Ana Police Department as a Police Dispatcher Trainee and become a vital link in our emergency response system. This urgent opening offers comprehensive training to develop critical skills in crisis management, communication, and public safety operations. We're seeking motivated individuals ready to serve our community with professionalism and compassion. Enjoy competitive benefits, career advancement opportunities, and the chance to make a real impact in Santa Ana's public safety landscape. Apply today to start your rewarding career in law enforcement support.
Responsibilities
- Answer emergency and non-emergency calls with accuracy and empathy
- Dispatch appropriate law enforcement units to incident locations
- Operate radio systems and computer-aided dispatch (CAD) software
- Maintain detailed records of all communications and incidents
- Coordinate multi-agency responses during critical situations
- Provide clear instructions to callers during emergencies
- Adhere to departmental protocols and confidentiality standards
Qualifications
- High school diploma or equivalent (GED)
- Minimum age of 18 years at time of appointment
- Valid California driver's license
- Pass background investigation and polygraph examination
- Ability to type 40+ words per minute
- Clear speaking voice and excellent communication skills
- Ability to remain calm under high-pressure situations
- U.S. citizenship or legal authorization to work