Job Description
Join the City of Stockton's Public Safety team as a Police Dispatcher Trainee! No prior experience required – we provide comprehensive training to launch your career in emergency communications. As a critical first point of contact during crises, you'll save lives while developing specialized skills in high-pressure situations. This full-time position offers competitive pay, comprehensive benefits, and a clear career path within our award-winning department. If you're a calm communicator with a passion for serving your community, apply today to begin your journey toward becoming a certified Public Safety Dispatcher.
Responsibilities
- Process emergency and non-emergency calls with accuracy and professionalism
- Operate computer-aided dispatch (CAD) systems and radio equipment
- Coordinate resources for police, fire, and medical emergencies
- Maintain detailed incident documentation and records
- Provide pre-arrival instructions to callers during critical incidents
- Adhere to strict confidentiality protocols and HIPAA compliance
- Complete state-mandated dispatcher training certification program
- Collaborate with law enforcement, fire, and EMS agencies
Qualifications
- High school diploma or equivalent (GED)
- Must be 18 years of age at time of appointment
- Valid California Driver's License
- Ability to pass background check, drug screening, and polygraph examination
- Exceptional communication and active listening skills
- Ability to remain calm during high-pressure emergency situations
- Basic computer literacy and typing proficiency (35+ WPM)
- U.S. citizenship or legal authorization to work