Job Description
Join Denver's elite emergency response team as a Police Dispatcher Trainee! This urgent opening offers a unique opportunity to develop critical life-saving skills while serving our vibrant community. We provide comprehensive paid training to transform motivated candidates into certified dispatch professionals. No prior experience required – we seek individuals with exceptional communication abilities and a passion for public service. Enjoy competitive benefits, career advancement pathways, and the satisfaction of being the first point of contact during critical moments.
Our state-of-the-art command center operates 24/7, requiring flexible scheduling including nights, weekends, and holidays. Trainees receive personalized mentorship from veteran dispatchers and access to cutting-edge technology systems. Upon successful completion of our rigorous 12-week program, you'll earn full certification and join our core team handling emergency calls for police, fire, and medical services.
Responsibilities
- Process 911 and non-emergency calls with exceptional accuracy and empathy
- Coordinate emergency response services across police, fire, and medical units
- Maintain detailed call logs and incident documentation using CAD systems
- Provide critical information to field personnel during active incidents
- Operate radio equipment and multi-line telephone systems
- Remain calm and decisive during high-pressure emergency situations
- Adhere to strict confidentiality protocols and HIPAA compliance standards
Qualifications
- High school diploma or equivalent (college preferred)
- Ability to pass comprehensive background check and drug screening
- Typing speed of 40+ WPM with 95% accuracy
- Valid Colorado driver's license with clean driving record
- Exceptional verbal communication and active listening skills
- Ability to multitask in fast-paced, high-stress environments
- Proficiency with basic computer applications and willingness to learn specialized software
- Must be a U.S. citizen or authorized to work permanently