Job Description
Join the Philadelphia Police Department as a Police Dispatcher Trainee and become the vital link between our community and emergency services. This direct-hire position offers comprehensive training to develop your skills in crisis communication, radio dispatch, and emergency response coordination. As a key member of our Public Safety team, you'll handle high-stakes situations with precision while supporting officers and citizens during critical moments. We provide paid training, competitive benefits, and career advancement opportunities within one of America's oldest municipal police departments.
Responsibilities
- Process emergency calls and dispatch appropriate police/fire/EMS units
- Operate multi-channel radio systems and computer-aided dispatch (CAD) software
- Maintain accurate incident logs and documentation
- Provide crisis intervention and de-escalation support
- Coordinate with multiple agencies during emergency responses
- Operate 911 systems and perform database queries
- Train on departmental protocols and Pennsylvania emergency procedures
Qualifications
- High school diploma or GED equivalent
- Valid Pennsylvania driver's license
- Pass background check, drug screening, and psychological evaluation
- Minimum 40 WPM typing certification
- Ability to multitask in high-pressure environments
- Strong written/verbal communication skills
- No felony convictions or domestic violence charges
- US citizenship or legal permanent residency