Job Description
Join the Oakland Police Department as a Police Dispatcher Trainee and become a vital link in public safety! We're seeking compassionate, detail-oriented individuals to handle emergency calls, coordinate resources, and support our community with flexible scheduling options. This trainee position offers comprehensive training to develop critical skills in crisis communication, multi-tasking, and law enforcement protocols. Enjoy competitive pay, benefits, and the opportunity to make a real impact while maintaining work-life balance through our flexible hour arrangements.
Responsibilities
- Answer and prioritize emergency/non-emergency calls with calm professionalism
- Operate radio systems to dispatch police/fire/EMS units
- Enter/update critical data in CAD (Computer-Aided Dispatch) systems
- Provide life-saving instructions via emergency medical protocols
- Maintain detailed call logs and incident documentation
- Coordinate multi-agency responses during critical incidents
- Adhere to strict confidentiality and HIPAA compliance standards
Qualifications
- High school diploma or GED equivalent
- Minimum 40 WPM typing certification
- Basic computer literacy with Windows OS proficiency
- Ability to pass background check and drug screening
- Clear speaking voice with strong diction
- Experience in customer service or high-stress environments
- Valid California Driver's License
- Must be 18+ years old and U.S. citizen