Job Description
Join the elite ranks of the San Antonio Police Department as a Police Dispatcher Trainee and launch your career in public safety with unparalleled benefits and competitive compensation. Our comprehensive 12-week paid training program equips you with the critical skills to become the vital lifeline for our community. Enjoy medical/dental/vision coverage, retirement plans, and promotional opportunities within one of America's top law enforcement agencies. No prior experience required – we provide all necessary training!
Responsibilities
- Receive and prioritize emergency/non-emergency calls for police, fire, and EMS services
- Operate multi-line telephone systems and computer-aided dispatch (CAD) software
- Provide clear, concise instructions to callers during critical incidents
- Coordinate resources with field units and external agencies
- Maintain accurate logs of all communications and activities
- Adhere to strict confidentiality and HIPAA protocols
- Participate in continuous training and scenario simulations
Qualifications
- High school diploma or GED equivalent
- Valid Texas Driver's License (Class C)
- Ability to pass background check, polygraph, and psychological evaluation
- Minimum typing speed of 40 WPM with 90% accuracy
- US citizenship or legal resident status
- No felony convictions or domestic violence charges
- Ability to work rotating shifts (24/7 coverage)
- Clear speaking voice and calm demeanor under pressure