Job Description
Join the Memphis Police Department's elite communications team as a Police Dispatcher Trainee. This vital role serves as the lifeline between the community and emergency services, ensuring rapid response to critical incidents. We offer comprehensive training, career advancement opportunities, and the chance to make a tangible impact on public safety in America's 25th largest city. Our state-of-the-art dispatch center handles over 1.2 million calls annually, providing unmatched real-world experience.
Responsibilities
- Process 911 calls and non-emergency requests with exceptional accuracy and speed
- Dispatch police, fire, and EMS units using CAD/RMS systems
- Maintain detailed call logs and incident documentation
- Provide life-saving instructions during medical emergencies
- Coordinate multi-agency responses during critical incidents
- Operate radio equipment and emergency notification systems
- Adhere to strict confidentiality and HIPAA protocols
Qualifications
- High school diploma or GED equivalent required
- Minimum 40 WPM typing proficiency verified
- Ability to pass background investigation and polygraph examination
- Valid Tennessee driver's license with clean record
- Experience in high-stress customer service environments preferred
- Proficiency with computer-aided dispatch (CAD) systems
- Ability to multitask and prioritize during emergencies
- Must be 21 years of age at time of appointment