Job Description
Join the elite team safeguarding New Orleans as a Police Dispatcher Trainee! No prior experience required – we provide comprehensive paid training to launch your career in emergency communications. This vital role connects first responders with citizens during critical moments, offering unparalleled growth opportunities within one of America's most dynamic public safety agencies. If you thrive under pressure, possess exceptional communication skills, and want to make a tangible difference in your community, this is your gateway to a rewarding career path with competitive benefits and advancement potential.
Responsibilities
- Receive and prioritize emergency/non-emergency calls via 911 and administrative lines
- Dispatch police units using CAD (Computer-Aided Dispatch) systems
- Provide critical instructions to callers during emergency situations
- Maintain detailed logs of all communications and activities
- Coordinate with other emergency services (EMS, Fire) during multi-agency incidents
- Operate radio systems and specialized communication equipment
- Adhere to strict confidentiality protocols and HIPAA regulations
Qualifications
- High school diploma or equivalent required
- No prior dispatch or law enforcement experience necessary
- Ability to pass comprehensive background check and drug screening
- Strong typing skills (minimum 35 WPM) and computer literacy
- Exceptional verbal communication and active listening abilities
- Ability to remain calm and decisive during high-stress scenarios
- Must be 18+ years old and a U.S. citizen
- Valid Louisiana driver's license required