Job Description
Join Mesa's elite public safety team as an immediate-hire Police Dispatcher Trainee! No experience required – we provide comprehensive training to launch your career in emergency communications. Work in a state-of-the-art command center, handling life-saving calls and supporting first responders. This is your chance to make a tangible difference in the community while enjoying competitive benefits and career advancement opportunities. Apply now to start your journey!
Responsibilities
- Process emergency and non-emergency calls with accuracy and empathy
- Dispatch police units using CAD/RMS systems during critical incidents
- Maintain detailed logs and documentation of all communications
- Coordinate with other agencies (fire, EMS) during multi-agency responses
- Operate radio equipment and specialized communication technology
- Provide crisis intervention and de-escalation support to callers
- Participate in ongoing training to maintain certification standards
Qualifications
- High school diploma or equivalent (GED)
- Must pass background check and polygraph examination
- Ability to type 40+ WPM (verified by assessment)
- Valid Arizona Driver's License at time of hire
- U.S. citizenship or legal resident status
- Ability to work rotating shifts including nights/weekends/holidays
- Clear speaking voice with strong communication skills
- Basic computer proficiency with willingness to learn specialized systems