Job Description
Launch your career in public safety with our paid Police Dispatcher Trainee program! The City of El Paso is seeking motivated individuals to join our Emergency Communications Division. No prior experience required – we provide comprehensive training to develop your skills in crisis management, radio communication, and emergency response protocols. Enjoy competitive benefits, career advancement opportunities, and the chance to serve your community during critical moments. Join our team and become the lifeline connecting first responders to those in need.
Responsibilities
- Answer emergency and non-emergency calls, prioritize incidents, and dispatch appropriate resources
- Operate multi-line telephone systems and radio equipment with precision
- Enter and maintain accurate incident data in CAD systems
- Provide clear, calm instructions to callers during emergencies
- Coordinate with law enforcement, fire, and EMS agencies
- Adhere to strict confidentiality and HIPAA regulations
- Participate in continuous training and certification programs
Qualifications
- High school diploma or equivalent (GED)
- Ability to pass background check and drug screening
- Proficient in typing (minimum 35 WPM)
- Strong communication and multitasking skills
- Ability to remain calm under pressure
- Basic computer literacy and technical aptitude
- Valid Texas driver's license
- Must be 18+ years old and a U.S. citizen