Job Description
Join the elite team at Durham Police Department as a Police Dispatcher Trainee! This is your gateway to a rewarding career in public safety with comprehensive paid training. You'll become the vital link between citizens and emergency services, handling high-stakes situations with precision and compassion. No experience? No problem – our immersive 12-week training program covers radio operations, emergency protocols, and multi-agency coordination. Enjoy competitive benefits, career advancement opportunities, and the chance to make a tangible impact in our community. Start your journey today!
Responsibilities
- Process emergency and non-emergency calls with speed and accuracy
- Operate radio systems to dispatch police, fire, and EMS units
- Maintain detailed logs and records of all communications
- Utilize CAD systems for real-time incident tracking
- Provide critical information to field personnel during emergencies
- Coordinate with multiple agencies during critical incidents
- Remain calm under pressure during high-stress situations
Qualifications
- High school diploma or equivalent (GED)
- US citizenship and NC residency required
- Valid NC driver's license (or ability to obtain)
- Pass background check, drug screen, and polygraph examination
- Ability to type 35+ WPM (testing required)
- Basic computer literacy and multitasking aptitude
- Clear speaking voice and excellent communication skills
- Must be 18+ years old